Management Executive
Member of the executive team in charge of corporate strategy and operations.
- Designed next generation workflow-centric, web-based suite of products as a successor to the current product line.
- Guided operational & strategic direction, including resource allocation and client relationships.
- Oversaw internal process improvements including rigorous source control and automated testing.
- Implemented corporate metric tracking system to measure achievement of departmental goals.
- Coordinated user steering committee and annual user conference for 200+ facilities.
- Demonstrated company software in various tradeshows.
- Presented at numerous industry and company conferences, including:
- ICD-10 @ PA AHIMA
- Meta User Groups
Director, Implementation Services
Managed the implementation group with 6 direct reports, comprised
of Project Managers, Health Information Management [HIM] experts and
Technical Analysts. Provided sales support and pricing guidance;
answered RFP/RFI proposals; reviewed and negotiated client
deliverables and contracts. Managed client relationships and acted
as escalation point for ongoing projects, client requests and
issues. Specific projects/deliverables include:
- Designed, tested and implemented electronic signature and new document routing system for 11 acute-care facilities to replace Nuance/Dictaphone system.
- Directed consolidation project for combining two active client databases, supporting 20 facilities, into a single high-availability Oracle database instance.
- Managed implementation of ICD-10 ready abstracting system to replace Eclipsys Sunrise Record Management [SRM] at a five-facility institution.
- Converted mainframe abstracting, deficiency management, chart-tracking systems and related HL/7 interfaces to CHARMS 2000 client-server product suite at five teaching hospitals.
- Oversaw migration to a new web-based, ICD-10 ready, abstracting system at 70+ acute-care facilities within a rollout deadline of nine months.
- Led implementation of ICD-10 ready abstracting, physician query and clinical documentation improvement systems at 27 long-term care facilities.
- Managed beta-site implementation of new eCDI [Clinical Documentation Improvement] solution at nine acute-care hospitals; Implemented HL/7 interface with Cerner Millennium (Care4) for physician query notification and cold feed to CGI/Sovera EMR.
- Designed XML-based web-service integration interface between 3M/CodeRyte Computer-Assisted Coding [CAC] solution and Meta's PowerAbstract coding & abstracting product; Implemented this solution at nine acute-care facilities.
- Implemented electronic signature module and document repository at seven facilities; Integrated solution with existing PowerMonitor deficiency management product for automated assignment and completion of chart deficiencies.
Director, Corporate Technology
Managed the internal company IT group consisting of a Systems
Administrator and a Database Administrator. Responsibilities
included:
- Desktop support for 50 on-site and remote users
- VMWare consolidation of 25+ servers
- Software and Hardware procurement and budgeting
- Disaster Recovery planning; Backup & Restore
- Network, firewall, email and remote access management
- Database maintenance
- Email to Ticket system gateway